Privacy Policy

1. Introduction

This Privacy Policy explains how NalDey Kontent ("NalDey Kontent", "we", "us", or "our") collects, uses, and safeguards the personal data you provide when you use our social content creation and editing services (the "Service").

Data Controller: Julius Weber, Hasengasse 27, 1100 Wien, Austria

2. Information We Collect

• Account Information - name, email address, authentication tokens, and payment identifiers.
• Content Data - videos, images, audio files, and other media you upload for editing. Content is stored securely and only accessed by our editing team for service delivery.
• Usage Data - log files, device information, IP addresses, and analytics events that help us secure and improve the Service.
• Communication Data - messages, feedback, and revision requests you send us.
• Cookies & Tracking - small files placed on your device to remember preferences and measure site performance.

3. Legal Bases for Processing (GDPR)

We process your personal data only when we have a lawful basis to do so, including: (i) contract performance to deliver our editing services, (ii) legitimate interests such as fraud prevention and Service improvement, (iii) your consent, and (iv) legal obligations.

4. How We Use Your Data

• To provide, maintain, and improve the Service.
• To edit and process the content you submit.
• To process subscription payments and manage your account.
• To detect, investigate, and prevent security incidents and abuse.
• To communicate with you about your projects, updates, and support requests.
• To comply with applicable laws and payment-processor requirements.

5. Sharing & Disclosure

We never sell your personal data. We share it only with:

• Service Providers (e.g., cloud hosting, payment processors like Stripe, authentication services) that process data on our behalf under strict confidentiality.
• Editing Team Members who need access to your content to deliver the Service.
• Law Enforcement when required by law or to protect our rights, users, or the public.

6. International Transfers

We are headquartered in Austria and work with service providers in the European Economic Area. When we transfer data outside the EEA, we rely on Standard Contractual Clauses or other lawful mechanisms.

7. Data Retention

We retain account-related data for as long as your account is active and for as long as necessary to comply with our legal obligations. Uploaded content is retained for 90 days after project completion unless you request earlier deletion or extended storage.

8. Your Rights

Under GDPR and applicable Austrian law, you have rights to access, rectify, erase, restrict, or port your personal data, object to certain processing, or withdraw consent at any time.

You can exercise these rights by contacting us at privacy@ndey-kontent.pro. We will respond within 30 days.

9. Cookies & Analytics

We use essential cookies for authentication and security, and optional analytics cookies to understand Service usage. You can manage cookie preferences in your browser settings.

10. Security

We employ industry-standard safeguards such as TLS encryption in transit, encrypted storage, access controls, and regular security reviews. No Internet transmission is 100% secure, so we cannot guarantee absolute security.

11. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal data from them. If we learn that a child has provided us personal data, we will delete it promptly.

12. Changes to This Policy

We may update this Policy periodically. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the revised Policy.

13. Contact

For privacy questions, requests, or complaints:

Email: privacy@ndey-kontent.pro

Address: NalDey Kontent, Hasengasse 27, 1100 Wien, Austria

Owner: Julius Weber